Privacy Policy
At Braira Al Olaya Hotel, we value the privacy of our guests and website visitors. This Privacy Policy explains how personal information may be collected, used, stored and protected when you visit our website, contact us or submit an accommodation or reservation enquiry.
Information We May Collect
When you contact us, make an enquiry or interact with our website, we may collect information that you voluntarily provide, including:
Your name
Email address
Telephone number
Arrival and departure dates
Accommodation or reservation details
Special requests
Information submitted through our contact forms
We may also collect limited technical information related to your use of our website, such as browser type, device information, IP address and website usage data, where applicable.
How We Use Your Information
The information collected may be used to:
Respond to enquiries and requests
Assist with accommodation and reservation enquiries
Provide information about your stay
Process and manage requests submitted through our website
Improve our website and guest experience
Maintain the security and proper operation of our website
Comply with applicable legal and regulatory requirements
Cookies and Website Technologies
Our website may use cookies and similar technologies to support essential website functionality, understand how visitors interact with our pages and improve the overall browsing experience.
You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functions.
Data Protection
We take reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected or as required by applicable law.
Sharing of Information
We do not sell personal information. Information may be shared with authorised service providers when necessary to operate our website, respond to enquiries or provide requested services, subject to appropriate confidentiality and data protection requirements.
Information may also be disclosed where required by applicable law or a competent authority.
Third-Party Links
Our website may contain links to third-party websites or services. These websites operate independently and may have their own privacy policies. Braira Al Olaya Hotel is not responsible for the privacy practices or content of third-party websites.
Your Privacy Rights
Depending on the laws applicable to you, you may have rights concerning your personal information, including requesting access to, correction of or deletion of certain personal data.
For questions concerning your personal information or this Privacy Policy, please contact us through the contact details provided on our website.
Changes to This Privacy Policy
We may update this Privacy Policy when necessary to reflect changes to our website, services, operational practices or applicable legal requirements.
We encourage visitors to review this page periodically for the latest information about our privacy practices.
Last updated: October 2026